Ruby Receptionists
Live virtual receptionists, answering service, and website chat
Organizations needing premium United States-based live answering, scheduling, intake, and overflow coverage with a defined HIPAA service.
At a glance.
- Support model
- Shared live-agent service
- Commitment
- Monthly minute-based plans
- Starting price
- $245
- Price basis
- USD monthly starting virtual-receptionist plan for 50 minutes
- Talent geography
- United States, Canada, and Caribbean coverage
What stands out, and what still needs checking.
United States receptionists; 24/7 coverage; BAA; HIPAA training; secure message delivery; industry-specific customer evidence; transparent entry pricing.
Ruby is call and chat coverage, not a dedicated industry-specific operations assistant. Per-minute plans can become expensive at higher volume and feature availability depends on plan.
Model expected call volume, overages, transfer time, bilingual needs, scheduling integration, BAA workflow, secure message delivery, escalation rules, quality review, and cancellation terms.
What we found and where it came from.
7 claims
Provides 24/7 live answering, lead capture, appointment scheduling, and customizable call handling.
Virtual receptionist plans start at $245 monthly for 50 receptionist minutes.
Virtual receptionist plans start at $245 monthly for 50 minutes; features and higher-volume plans vary.
Ruby states its live virtual receptionists are United States-based and operate from secure facilities.
Ruby offers live healthcare call coverage 24 hours a day, including weekends and holidays.
Ruby provides a BAA for its HIPAA service, trains receptionists on HIPAA, uses secure delivery for protected messages, and states there is no extra charge for HIPAA service.
Ruby publishes an orthodontic customer story and supports scheduling, payments, questions, lead capture, and outbound calls for healthcare clients.
Not sure if this agency fits your situation?
Book a Free Consultation