My Cloud Crew
Virtual assistants and remote staff across administration, customer service, marketing, finance, project management, and specialist roles
Businesses wanting managed assistants or teams with flexible monthly hours, performance monitoring, account management, and a stated replacement or refund path.
At a glance.
- Support model
- Dedicated managed staffing
- Commitment
- 40, 80, or 160 hours per plan
- Starting price
- Custom pricing
- Price basis
- Plan hours are published but current dollar prices were not visible in reviewed official page text
- Talent geography
- Global remote talent; company is Australian-managed according to public company material
What stands out, and what still needs checking.
80-hour entry; no long-term contract; 30-day scaling; top-three-percent claim; account manager; quality audits and reporting; multiple time-zone coverage; replacement and prorated-refund claim; specialist roles.
Numeric rates are not public; geography by role, screening thresholds, English standard, security and compliance scope, replacement and refund conditions, pause mechanics, absence cover, notice, and employee model need confirmation.
Request the all-in rate and hours, candidate profile and tests, location and classification, manager ratio, monitoring, replacement and refund language, security evidence, pause and notice terms, absence cover, and references.
What we found and where it came from.
7 claims
Provides virtual assistants across administrative, customer-service, marketing, finance, content, project-management, and specialist work.
Offers Flex, Growth, and Scale plans with 40, 80, and 160 hours respectively.
Plans include an account manager, time tracking, consultations, SOP support, quality guidelines, and backup systems depending on tier.
Healthcare is listed among industries served, but no direct dental-practice evidence was located.
My Cloud Crew describes monthly plans beginning at 80 hours, plus full-time 160-hour, project, and enterprise arrangements, with no long-term contract or termination penalty and scaling on 30 days' notice.
The provider claims it accepts the top three percent of applicants and includes account management, performance monitoring, quality assurance, system-integration support, regular reviews, reporting, and business-hour alignment.
My Cloud Crew describes coaching and corrective plans followed by replacement or prorated refund, and references industry compliance and security protocols; buyers should request current control evidence and exact contractual remedies.
Not sure if this agency fits your situation?
Book a Free Consultation